Thanks for Contacting PoGo Support

A copied and pasted chatlog for your amusement.

Note: We are currently receiving a high volume of support requests, and this may affect our ability to provide you with a prompt response. While we don’t expect these delays to last long, we apologize for the inconvenience and appreciate your patience.

Hi, I’m Remy the Niantic Support Bot. Thanks for reaching out! This is not a live chat, but I’m here to help. To get started, please describe why you’re reaching out to us today.

I referred my daughter and she signed up but neither of us are getting bonuses. Can that be fixed please?

Hi Trainer, thank you for contacting Pokemon Go support. If your Friend List is full, and your friend uses your Referral code, you will not be able to receive a Friend invite, become Friends, or claim referral milestone rewards. Your friend will also not be able to claim Referral rewards.

Should there be anything else, please do not hesitate to contact us.

I don’t know that she used the code. We are friends now, but I did refer her. I would simply like it fixed, that we both get the bennies for a referral. She is only playing because I referred her. Is it possible to fix, yes or no?

Hi, you will receive a message in-app confirming that your friend has successfully joined or rejoined Pokémon GO via your referral and you may receive a Friend request if you are not Friends yet. Once your friend has redeemed your referral code, and you have been connected as Friends, both you and your friend will be able to claim rewards as they hit milestones on each others’ Friend’s profiles. As your referred friend hits certain milestones, both you and they will be able to claim rewards. You can track their progress against these milestones and claim rewards from their Trainer Profile via your Friend List.

Should there be anything else, please do not hesitate to contact us again.

The rewards aren’t showing up in the friend panel. Can this be fixed?

Thanks for writing us back. If this issue still persists, you may check the link below for more detailed troubleshooting guides: – Android: (

Hope this helps.

Seriously. This is a problem that Niantic has to fix or it won’t be fixed. This is not a problem with how I’m holding my tongue when I turn on the phone. Just answer the question. Can you fix this? Yes or no?

Hi, please advise the player that the referral rewards and tasks would only appear if the player has referred entered your referral code upon joining Pokemon Go.

If you have any other questions, please let us know.

How, exactly, do you enter the code after joining? I was motivated to join by another player. Can I enter her code now?

My daughter clicked the exact same link that my wife did. My wife is getting the perks.

Thanks for writing us back. Kindly visit this link for more detailed information regarding Referring Friends and Referral Bonuses.

Should there be anything else, please do not hesitate to contact us.

Because no one can answer a simple question, a yes or no question in which the answer is clearly no but no one has the balls to say no in response to, I have to wonder what benefit you provide to the players or the developers. This little charade has gone on far longer than 72 hours. It had been longer than 72 hours when I asked the question the first time. It says volumes that no one could take the time to explain 72 hours themselves, just as it says volumes that no one could bring themselves to say ‘no’ to a player. You aren’t inspiring confidence in this player that anyone will be able to solve the hard problems when they arise if they can’t even answer a simple yes or no question posed by a player.

Hi Trainer, thank you for contacting Pokemon Go support. Please let us know your specific concern for us to better help you.

Looking forward to a prompt response.

Read up the thread. I swear. You won’t hold my hand but you expect me to spoonfeed you. If y’all keep this up I’ll write webpages to direct you to so that you can experience what your players experience trying to get you to answer a question.

Author: RAnthony

I'm a freethinking, unapologetic liberal. I'm a former CAD guru with an architectural fetish. I'm a happily married father. I'm also a disabled Meniere's sufferer.

Attacks on arguments offered are appreciated and awaited. Attacks on the author will be deleted.

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